SSDZ-021 3d Carving China Black Eagle Animal Collection Lovers Pendant
Q1: Are you direct factory wholesale ?
A1:Yes, we are direct factory manufacture with more than 10 years experience. Over 200 new arrivals are launched each month. welcome contact our customer service to know more details.
Q2: Can I place a sample order ?
A2:Yes, we welcome samples to check the quality, mixed samples are acceptable. Depending on the design, the design fee charged for samples is $30-$50, and the sample fee will be refunded when ordering in bulk.
Q3: Can I get mixed prducts ?
A3: Yes.Mix color and designs is available.
Q4: Is there a discount for larger orders of Jewelry ?
A4: For new customers, There is a small discount ,but when the value of the order is increased, we will provide a larger discount. For previous customers, we are happy to provide a discount for your loyalty. Please enquire.
Q5: How to place an order ?
A5: You can choose some items you like online, or you can write down the item/code number, with
quantities you want, contact our customer service to place an order.
Q6: Can I get one customized sample which laser my logo or make my design ?
A6:Yes, OEM or ODM is welcome. customized designs, materials, sizes & colors are available. our designer will according to your picture or ideas to draw/design picture. The product will arrange production when you confirm. We are willing to provide you with one/two sample for your testing our design and quality. Sample charged US $20-100/design depends on the design, sample charge will refund upon bulk order.
Q7: What is the lead time ?
A7:It depends on the order quantity and the season you place the order. Generally it is 2-3 days after getting payment if the goods are in stock. If it is not in stock, normally 7-15 days for small quantity and simple style, and about 25-30 days for large quantity and complicated style. Please kindly contact with us and we will provide you with an estimated production time more exactly based on your need.
Q8: When can I get the quotation ?
A8: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation. Please call us or tell us in your mail, so that we could regard your inquiry priority.
Q9: What’s your after sales service ?
A9: We will have full inspection before order ship out, but once you find any defective/short of quantity/other problem, pls send us the related pictures by email within one week, we will suggest you our best solution to satisfy your requirement.